Help & docs

Your trial and subscription

One eligible vehicle, 14 days from the first usable update, and clear billing boundaries.

Start with one vehicle

The initial free trial covers one eligible vehicle without a payment card. Trial eligibility is checked against your account, space and vehicle; creating another space does not automatically establish a new trial.

The 14-day period starts with the first usable received update after approved setup, not merely when a manufacturer account is connected.

Complete setup within its window

When setup access is claimed, a seven-day setup window applies. This gives you time to finish authorization, pairing where required, and tracking approval. If setup cannot be completed, contact support rather than assuming collection remains available indefinitely.

Understand planned prices

Our pricing page shows the current publication status of subscription amounts. Planned rates are not a purchase-ready offer. Paid subscription availability depends on commercial activation and enabled manufacturer collection.

All published subscription prices exclude VAT. Applicable VAT is added during payment.

Manage billing in your space

A subscription belongs to a personal or business space. Its owner manages payment and cancellation. A subscription can contain separate per-vehicle prices for different enabled manufacturers. A manufacturer cannot be purchased just because a price has been configured for it.

What happens when access ends

Trial or paid expiry stops new collection. Existing history follows its ordinary retention policy. Paying does not restore revoked manufacturer permission or resume a customer’s paused tracking.

Pausing collection is different from canceling a subscription. Review the period-end cancellation details in billing when paid subscriptions are available.

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