Choose when tracking happens
Understand tracking schedules, pauses and the difference between collection and billing.
Set your tracking hours
Open the selected vehicle’s tracking settings and choose the hours you want collection to run. Review the timezone shown in the application so the schedule matches your intention.
A business should establish appropriate monitoring arrangements with its drivers. Access to a manufacturer account is not by itself permission to monitor everyone who uses a vehicle.
Pause collection
Pause tracking when you want collection to stop. The paused state is separate from manufacturer connection status and from the age of already-received information.
Resume deliberately
Review the vehicle’s setup, permissions and access period before resuming. Resume only when you want collection to run under the selected schedule. An expired subscription or revoked permission may need a separate action.
Pause is not cancellation
Pausing tracking does not cancel a paid subscription. A space owner manages cancellation through billing. Paying an invoice does not override a customer’s tracking pause.
For subscription and trial details, read trial and billing.